Effective Date: July 27, 2025
Website: www.aichatbotia.com
1. Introduction
At AIChatbotia, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this policy.
2. Information We Collect
We collect the following types of information:
a) Personal Information
When you contact us, place an order, or subscribe to our services, we may collect:
- Full name
- Email address
- Phone number
- Business name
- Project requirements or queries
- Billing and payment details (handled securely via third-party processors)
b) Technical Data
We may collect non-personal data such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring website URL
This data helps us analyze trends, improve the website experience, and optimize our services.
3. How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide support
- Process and deliver your chatbot orders
- Customize chatbot builds as per your business needs
- Send you updates, order confirmations, or important notifications
- Improve our website’s functionality and user experience
- Offer ongoing maintenance and service optimization (if opted)
- Comply with legal and regulatory obligations
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties for marketing purposes.
We may share your information with:
- Trusted third-party service providers to assist in delivering our services (e.g., hosting, APIs, analytics)
- Law enforcement or government authorities if legally required
- Our internal team and subcontractors under strict confidentiality agreements
5. Third-Party Tools and Integrations
AIChatbotia builds custom chatbots using various tools and platforms. In some cases, we may request clients to:
- Create their own accounts on specific third-party platforms
- Provide access or API keys necessary for chatbot deployment
- Subscribe to services where required (fees paid directly by the client)
These platforms have their own privacy policies which users must review independently.
6. Data Storage and Security
We implement industry-standard technical and organizational measures to safeguard your data. Your personal information is stored on secure servers, and we limit access to authorized personnel only.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. Please review our Cookies Policy for more information.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain types of data processing
To make such requests, email us at support@aichatbotia.com.
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
10. Children’s Privacy
Our services are not intended for use by individuals under the age of 13. We do not knowingly collect data from children. If we learn that we have collected personal data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.” Continued use of the website constitutes acceptance of any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
- General Enquiries: contact@aichatbotia.com
- Support: support@aichatbotia.com
- Order Queries: order@aichatbotia.com